Bot::BasicBot::Pluggable::Module::RT - This is a plugin to access information about RT tickets on IRC

version 0.20

    < you> RT#12345
    < bot> RT 12345: there is a bug in the matrix! - open

This module uses RT::Client::REST::Ticket to connect to a RT server and grab information on tickets.

Bot::BasicBot::Pluggable::Module::RT - Retrieves information of RT tickets

See synopsis

server

The url of the RT server. Set it using:

  !set RT server <url>

login

The login to use. Set it using:

  !set RT login <login>

password

The password to use. Set it using:

  !set RT password <password>

output

The output format the bot should use to display information. Set it using:

  !set RT output <output_string>. 

the string can contain the following placeholders :

  %i : id of the ticket
  %q : queue of the ticket
  %c : creator of the ticket
  %s : subject of the ticket
  %S : status of the ticket
  %p : priotity of the ticket
  %C : time where it was created

Default is : 'RT %i: %s - %S';

regexp

The regexp that is used to extract the rt number from the body. Set it using:

  !set RT regexp <some_regexp>.

Its first match should be the rt number. Default is (?:^|\s)rt\s*#?\s*(\d+)

  #!/usr/bin/perl 

  use strict;
  use warnings;
  use Bot::BasicBot::Pluggable;

  my $bot = Bot::BasicBot::Pluggable->new(
      server => "server",
      port   => "6667",
      channels => ["#bottest"],
      nick      => "arty",
      alt_nicks => ["arty_", "_arty"],
      username  => "RT",
      name      => "RT Bot",
      charset => "utf-8", # charset the bot assumes the channel is using
  );

  my $rt_module=$bot->load("RT");
  $rt_module->set(user_server => 'http://rt.yourcompany.com');
  $rt_module->set(user_login => "user");
  $rt_module->set(user_password => "password");

  $bot->run();

Damien "dams" Krotkine, <dams@cpan.org>

Please report any bugs or feature requests to bug-bot-basicbot-pluggable-module-rt@rt.cpan.org, or through the web interface at http://rt.cpan.org/. I will be notified, and then you'll automatically be notified of progress on your bug as I make changes.

Copyright 2007-2011 Damien "dams" Krotkine, All Rights Reserved.

This program is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

Damien "dams" Krotkine

This software is copyright (c) 2011 by Damien "dams" Krotkine.

This is free software; you can redistribute it and/or modify it under the same terms as the Perl 5 programming language system itself.