0.05 Wed Mar 05 00:15:00 UTC 2007

• support for situations when final priority is lower than initial
• use starts date if it's defined
• don't update priority if we havn't reached starts(created) date

0.05 Tue Nov 21 09:52:57 EST 2006

• Hi, Jesse. I've been working on RT a bit lately, and fixed a bug in the RT-Action-LinearEscalate extention. It will fail if the due date is before the created date. This happened to us when a user created a ticket with the current date as the due date. This give a due date with the clock part set to 0:0:0, and thus a due timestamp before the created timestamp.

        This patch fixed the problem by making sure such due date is ignored
        when calculating priorities.  It also fixes a potential problem
        (divison by zero) if the due and created date ended up as the same
        value.
        
        I also added some logging, to make sure it is possible to figure it
        out in the log when tickets was silently escalated.
            -- Petter Reinholdtsen <pere@hungry.com>