NAME

RT::Extension::PriorityAsString - show priorities in RT as strings instead of numbers

SYNOPSIS

        # in RT config
        Set(@Plugins, qw(... RT::Extension::PriorityAsString ...));

        # Specify a mapping between priority strings and the internal
        # numeric representation
        Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));

        # which order to display the priority strings
        # if you don't specify this, the strings in the PriorityAsString
        # hash will be sorted and displayed
        Set(@PriorityAsStringOrder, qw(Low Medium High));

INSTALLATION

NOTE that it only works with RT 3.8.3 and newer.

        perl Makefile.PL
        make
        make install (may need root permissions)

        Edit your /opt/rt3/etc/RT_SiteConfig.pm (example is in synopsis above)

        rm -rf /opt/rt3/var/mason_data/obj
        Restart your webserver

PriorityAsString

Returns String: Various Ticket Priorities as either a string or integer

COPYRIGHT AND LICENCE

Copyright (C) 2008, Best Practical Solutions LLC.

This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

AUTHOR

Ruslan Zakirov <ruz@bestpractical.com>