RT::Extension::PriorityAsString - show priorities in RT as strings instead of numbers

    # in RT config
    Set(@Plugins, qw(... RT::Extension::PriorityAsString ...));

    # Specify a mapping between priority strings and the internal
    # numeric representation
    Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));

    # which order to display the priority strings
    # if you don't specify this, the strings in the PriorityAsString
    # hash will be sorted and displayed
    Set(@PriorityAsStringOrder, qw(Low Medium High));

*NOTE* that it only works with RT 3.8.3 and newer.

    perl Makefile.PL
    make
    make install (may need root permissions)

    Edit your /opt/rt3/etc/RT_SiteConfig.pm (example is in synopsis above)

    rm -rf /opt/rt3/var/mason_data/obj
    Restart your webserver

Returns String: Various Ticket Priorities as either a string or integer

Copyright (C) 2008, Best Practical Solutions LLC.

This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

Ruslan Zakirov <ruz@bestpractical.com>