| RT-Extension-SLA documentation | view source | Contained in the RT-Extension-SLA distribution. |
RT::Condition::SLA_RequireDueSet - checks if Due date require update
Checks if Due date require update. This should be done when we create a ticket and it has service level value or when we set service level.
| RT-Extension-SLA documentation | view source | Contained in the RT-Extension-SLA distribution. |