This module provides a way for a super user to effectively logon as any RT user without knowing their password. It provides a html form where a super user can select a user from the list of users he/she wants to become.

This form is provided as a link under Configuration->Tools->Become User

INSTALLING

1. Unzip the downloaded file

   tar xvfz RTx-BecomeUser-1.0.tar.gz

2. cd to the unzipped directory

   cd RTx-BecomeUser-1.0

3. Set RTHOME environment variable

   export RTHOME=/u01/rt/rt (This will be the RT install directory)

4. Install this module

   perl Makefile.PL make make install

FILES

1. html/Admin/Tools/BecomeUser.html

       This is the mason template which acts as the main form and sets up
       the RT session and pity much does all the work

2. html/Callbacks/BecomeUserCallbacks/Admin/Elements/ToolTabs

This callback adds the Become User link under Configuration->Tools

BUGS/ENHANCEMENTS:

I would love to listen from you about any bugs or enhancements. Please mail me at poddar007@gmail.com